Batman: Year One DVD comes with "free" download... that requires a credit card??
OK, first off let me say that I have never taken advantage of a "digital copy" or "digital download" that came with any of my DVDs before. But I just bought "Batman: Year One" at Best Buy, and I noticed that it came with a free download of "Batman: Under The Red Hood." I was pretty stoked, seeing as I'd been meaning to rent Red Hood but never got around to it. Now I can download it for free? Sweet!
I went to the site on the sticker (RoxioNow) and redeemed my code. It said my redemption was successful, and now on the playlist of videos in the site I see "Batman: Under The Red Hood" listed as a purchased video with a price of $0.00.
But when I go to play it? Error message. "Your credit card information is currently not on file. Error ID: 3305,514."
Excuse me? I need to give them my credit card to watch a free video? Is this normal? That just doesn't sit well with me.
There was a section of the site to report a problem or ask for help. I submitted a WebTicket with my system info, what video I was trying to watch, and a statement saying that I refuse to enter my credit card information to watch the "free" video that I was promised. This was two weeks ago and I have not heard a single thing back from them. The status on my WebTicket still says "New." (At least I have a link I can go to to see that my comments were received, though no one apparently cares.)
Has anyone else had a similar experience? What would you do? Just plug your credit card info in so you can watch the thing? Or stand your ground and give up on the free video?
"You were right, Mr. Kent. I am the villain of the story." --Lex Luthor, Onyx (Smallville)
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