I've been to the remodeled BB a couple times, and while I do like its cleaner look, I don't like the new checkout system. I have to go to a counter, not the floating stands we're used to. And the customer service and check-out areas are kind of mixed together at the same counter.
In related news: Tons of layoffs.
It's really hard to find specialized stuff in the stores, if you someone such as I who's tastes run a little more esoteric, you generally have to order stuff online (region-free players, etc.).
Not it will most likely do any good, but I encourage any interested parties to sign this petition.
What Orwell feared were those who would ban books. What Huxley feared was that there would be no reason to ban a book, for there would be no one who wanted to read one."
Neil Postman, Amusing Ourselves to Death