In the New 52, many unknown things came to life. For Alfred, it was that he had a daughter in the form of Julia. Bruce ran into her during the Batman Eternal storyline, and she quickly became a member of the family under the codename Penny-two. She acted as Batman's eyes and ears as Alfred was incapacitated at the time.
Her skills are both computer and phsyical, as she was a spy with high clearance when Batman encountered her. She's handy in a fight, and isn't afraid to shoot her mouth off.
When Jim Gordon became Batman, she became his support, and helped him in numerous situations.