MVM have announced that a disc packing error has led to Bakemonogatari Part 1 shipping with incorrect discs inside the case. Discussing the problem, MVM’s Tony Allen said “Unfortunately our manufacturers packed the wrong discs (Shana) into the Bakemonogatari Pt1 box.
This was spotted a week before release date but some stock had already shipped to major mail order retailers. Although these retailers have been advised of a product recall some units may have shipped to customers.
Any customer receiving this product should seek a refund from their retailer.
Bakemonogatari Pt 1 will now be released on 1st July with new barcode and catalogue number (MVD2324). This is the only way to ensure bad stock does not get mixed with new good stock.
This only effects mail order retailers as bad stock was stopped in time before going to high street stores such as HMV.
Apologies for any inconvenience. This has been something of a nightmare for us too.”
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